Privacy Policy:

Effective Date: [18-04-2025]

Welcome to “AMKN” our mobile consultation platform. Your privacy is important to us, and we are committed to protecting the personal and professional information you share through our mobile applications. This Privacy Policy explains how we collect, use, and protect your data in accordance with the laws of the Kingdom of Saudi Arabia.

1. Information We Collect

We collect personal and professional information from consultants during the account registration process through our mobile app. This includes:

• First Name

• Last Name

• Date of Birth

• Email Address

• Phone Number

• Profile Photo (optional)

• Area of Expertise and Qualifications

• Availability and Consultation Rates

• Bank Account Details for withdrawals  

For consultees, we collect only the basic information required to create an account and book consultations (e.g., name, dob,email, and phone number).

2. How Your Information is Used

We use your information to:

• Create and manage user accounts

• Display consultant profiles to users seeking consultation

• Facilitate secure virtual consultations through the app

• Process payments via our integrated partner Moyasar

• Provide customer support and improve app functionality

3. Storage of Media and Documents

Photos, documents, and other physical attachments shared within the app are securely stored on Google Firebase Storage. Access to these assets is strictly restricted and managed to prevent unauthorized use or exposure.

4. Third-Party Integrations

We integrate with third-party services to provide seamless app experiences:

• Moyasar – for secure payment processing

• Agora – to enable real-time video consultations within the app

• Firebase – For backend services, including secure storage of attachments and media

We do not store your credit card details or consultation session data. These third-party services operate under their own privacy policies.

5. Data Security

All user data is stored on secure servers with strict access control policies. We implement industry-standard security measures to prevent unauthorized access, data loss, or misuse.

6. Your Rights

As a user, you have the right to:

• Access and view your data through your mobile account

• Edit or update your profile information

• Request deletion of your account and associated data

To submit a request, you may contact us at [AMKN Data Deletion Request Form or In-App Contact Option].

7. Age Restrictions

There are no specific age restrictions for using the mobile apps. However, all users are expected to follow the app’s terms and maintain professional behavior during consultations.

8. Legal Compliance

This Privacy Policy is governed by the data protection laws and regulations of the Kingdom of Saudi Arabia.

9. Cookies and Tracking

Our mobile apps do not use cookies or tracking technologies to monitor your behavior.

10. Consultation Recordings

We do not record or store any video consultation sessions. All interactions through the app are conducted in real time and are not saved.

11. Updates to This Policy

We may revise this Privacy Policy periodically. Users will be notified of major changes via email.